Privacy Policy

At BHSKINMED LLC, we stand behind the quality of our professional skincare products and services. Due to the nature of aesthetic treatments and hygiene standards, the following policies apply.

1. Service Refund Policy

All service sales are final.

Because aesthetic services (including but not limited to facials, chemical peels, microneedling, dermaplaning, acne treatments, and consultations) involve professional time, preparation, and product usage:

• No refunds will be issued after a service has been performed.
• Dissatisfaction with results does not qualify for a refund.
• Results vary from person to person and are not guaranteed.

If you have concerns about your results, please contact us within 48 hours so we may evaluate and recommend appropriate next steps.

2. Package & Prepaid Service Policy

• Packages and prepaid treatments are non-refundable.
• Packages are non-transferable unless approved in writing.
• Expiration dates may apply.
• Unused sessions hold no cash value.

3. Retail Product Return Policy (In-Clinic Purchases)

Due to hygiene and safety standards:

• Opened or used skincare products are non-refundable.
• Unopened, unused products may be eligible for exchange within 7–14 days of purchase with original receipt.
• Products must be in original packaging and in resalable condition.

We reserve the right to refuse any return that does not meet these conditions.

4. Online Orders (If Applicable)

For products purchased through BHskinMed.com:

• Returns must be requested within 7 days of delivery.
• Products must be unopened and unused.
• Return shipping costs are the responsibility of the customer unless the product arrived damaged or incorrect.
• Original shipping fees are non-refundable.

To initiate a return, email: [Insert Email]

5. Damaged or Defective Products

If a product arrives damaged or defective:

• Notify us within 48 hours of delivery.
• Provide photo evidence of the issue.
• We will offer a replacement or store credit upon verification.

6. Allergic Reactions & Sensitivities

We are not responsible for allergic reactions or sensitivities to products.

Clients are responsible for:

• Reviewing ingredient lists
• Disclosing allergies
• Performing patch testing when recommended

Refunds will not be issued due to individual skin reactions.

7. Gift Cards

• Gift cards are non-refundable.
• Gift cards cannot be redeemed for cash.
• Lost or stolen gift cards will not be replaced.

8. Chargebacks & Payment Disputes

By purchasing services or products from BHSKINMED LLC, you agree to contact us directly to resolve any issue prior to initiating a chargeback with your bank or credit card provider.

Fraudulent chargebacks may be pursued to the fullest extent permitted by law.

9. Policy Modifications

BHSKINMED LLC reserves the right to update or modify this Return & Refund Policy at any time without prior notice.